Privacy policy
Privacy Policy for Hackd Growth
Effective date: 27 February 2026
Hackd Growth Pty Ltd (referred to in this policy as Hackd Growth, we, us, or our) operates the website https://hackdgrowth.com (the Website) and provides marketing, growth, advertising, analytics, and related services (the Services).
This Privacy Policy explains how we collect, hold, use, disclose, and protect personal information, and how you can access or correct your information.
This policy is intended to support compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. If you are located outside Australia, additional rights may apply to you, including under the GDPR and other privacy laws.
1. Definitions
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
Sensitive information has the meaning given in the Privacy Act and includes information such as health information, biometric data, and certain identifiers. We do not intentionally collect sensitive information.
You means any visitor to the Website, a prospect, a client, a representative of a business, or anyone whose personal information we handle.
2. What personal information we collect
We may collect personal information including:
A. Information you provide to us
- Name
- Email address
- Phone number
- Company name and role
- Business address
- Enquiry details and communications you send us
- Information you provide via forms, bookings, surveys, or onboarding questionnaires
- Billing and invoicing details (note: payment card details are usually handled by our payment providers, not stored by us)
B. Information we collect automatically
When you use the Website, we may collect:
- IP address and approximate location
- Device type, browser type, operating system
- Pages viewed, time on page, referral source, clicks, and interactions
- Cookies and similar tracking identifiers
C. Information from third parties
We may receive information from:
- Advertising platforms (for example Google, Meta, Microsoft, LinkedIn)
- Analytics providers
- CRM and automation tools
- Public sources (for example business websites and LinkedIn)
3. Why we collect and use personal information
We collect and use personal information to:
- Provide, operate, and improve the Website and Services
- Respond to enquiries and provide proposals, quotes, and audits
- Set up, manage, and deliver client services, reporting, and support
- Run marketing campaigns and measure performance (including attribution and conversion reporting)
- Send service communications and administrative messages
- Send marketing communications where permitted by law (you can opt out anytime)
- Maintain security, prevent fraud, and protect our systems
- Comply with legal obligations and enforce our terms and agreements
4. Lawful basis for processing
If you are in Australia, we rely on the bases permitted under the Privacy Act and related laws.
If you are in the EEA, UK, or similar jurisdictions, we rely on one or more of the following:
- Consent (for example for certain marketing and non essential cookies where required)
- Contract (to provide Services you request)
- Legitimate interests (for example improving services, security, business operations)
- Legal obligation
5. Cookies and tracking technologies
We use cookies and similar technologies for:
- Website functionality and security
- Analytics and performance measurement
- Advertising and retargeting
- Conversion tracking
You can control cookies through your browser settings and, where available, through any cookie consent banner on the Website. Disabling cookies may affect parts of the Website.
Advertising platforms and analytics tools may set and read their own cookies or identifiers. You can also manage ad preferences through the relevant platform settings.
6. Analytics, advertising, and tracking
We may use tools such as:
- Google Analytics and Google Ads conversion tracking
- Meta Pixel and Meta Ads reporting
- Microsoft Advertising
- LinkedIn Insight Tag
- Other analytics, tag management, and session tracking tools used from time to time
These tools help us understand Website usage and campaign performance. They may collect identifiers, device information, and interaction data. Some providers may process data in countries outside Australia.
7. Disclosure of personal information
We may disclose personal information to:
- Our staff, contractors, and professional advisers (such as accountants and lawyers) where needed
- Technology and hosting providers (website hosting, email, CRM, analytics, automation)
- Advertising and analytics platforms used to deliver and measure campaigns
- Payment providers for processing transactions
- Authorities, regulators, or law enforcement where required or authorised by law
- A purchaser or successor if we undergo a business restructure, sale, or merger
We do not sell personal information in the ordinary sense. We may share certain identifiers with advertising partners to measure and improve campaign performance.
8. Overseas disclosures and international transfers
Some of our service providers and advertising platforms store or process data outside Australia (for example in the United States, the European Union, or other regions). When we disclose information overseas, we take reasonable steps to ensure appropriate safeguards are in place, which may include contractual protections and reliance on vendor privacy and security programs.
9. Data security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures may include:
- Access controls and least privilege permissions
- Secure cloud hosting and vendor security controls
- MFA where available
- Encryption in transit where supported
- Monitoring and logging
No method of transmission or storage is completely secure. You should also take steps to protect your own information, including using strong passwords and keeping account access details confidential.
10. Data retention
We keep personal information only for as long as necessary for the purposes set out in this policy, including to comply with legal, tax, accounting, and reporting obligations. We may retain certain records for dispute resolution and enforcement of agreements.
11. Your rights and choices
A. Australia
You may request access to the personal information we hold about you and request correction if it is inaccurate, out of date, incomplete, irrelevant, or misleading.
B. Other jurisdictions
Depending on where you live, you may have rights to:
- Access, correct, or delete your personal information
- Object to processing or request restriction
- Data portability
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with a supervisory authority
C. Marketing opt out
You can opt out of marketing at any time by using the unsubscribe link in our emails or contacting us using the details below. Even if you opt out, we may still send you service or administrative messages.
12. Third party links
The Website may contain links to third party websites. We are not responsible for the privacy practices of those sites. You should review their policies before providing personal information.
13. Children
Our Website and Services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take reasonable steps to delete it.
14. How to make a privacy request or complaint
To access or correct your personal information, or to make a privacy complaint, contact us using the details below. We will respond within a reasonable timeframe.
If you are not satisfied with our response and you are in Australia, you may complain to the Office of the Australian Information Commissioner (OAIC):
15. Contact details
Hackd Growth
Website: https://hackdgrowth.com
Email: privacy@hackdgrowth.com
(If you do not yet have a dedicated privacy email address, replace the email above with the correct one you actively monitor.)
16. Updates to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on the Website and will apply from the effective date shown at the top.